Returns & Exchanges

At 200 Degrees Coffee, we want you to enjoy every brew, but if you are not entirely satisfied with your purchase, we are here to help with a straightforward return or exchange process.

Return Process

• 1.
  Contact Our Team

  Email our customer service team within 14 days of receiving your order, providing your order number and the reason for your return.

• 2.
  Prepare Your Package

  Ensure the items, such as equipment or unopened coffee bags, are securely packaged in their original condition to prevent damage during transit.

• 3.
  Ship the Items

  Send your package back to our central roastery using a tracked postal service to ensure it arrives safely at our facility.

• 4.
  Receive Your Refund

  Once we inspect your returned items, we will process a refund to your original payment method or issue a replacement within 5-7 business days.